Privacy Policy

Last updated: 07/07/26

This Privacy Policy explains how Miller AG Supplies & TJ Stockfeeds collects, uses, stores and protects personal information when you use our website, place an order, contact us, create an account, or deal with us in-store or online.

As an Australian business covered by the Privacy Act 1988, we handle personal information in accordance with the Australian Privacy Principles.

What Information We Collect

We may collect information such as:

• Your name, business name, address, phone number and email address
• Delivery and billing details
• Order history and product enquiries
• Payment-related information, which is processed securely by our payment providers
• Account or trade customer details, if you apply for or use a store account
• Information required by law for certain agricultural, chemical, animal health or restricted products
• Website information such as cookies, IP address, browser type and pages visited

We only collect information that is reasonably needed to run our business, process orders, provide customer service, meet legal requirements, and improve our website.

How We Use Your Information

We may use your information to:

• Process and deliver orders
• Contact you about orders, enquiries, quotes or account matters
• Provide customer support
• Manage customer and trade accounts
• Comply with legal, safety, chemical, product stewardship or record-keeping requirements
• Send marketing emails or offers, where you have agreed or where allowed by law
• Improve our website, products and services

You can unsubscribe from marketing emails at any time.

Sharing Your Information

We may share your information with trusted third parties where needed, including:

• Shopify and website service providers
• Payment processors
• Delivery and freight companies
• IT, email, marketing and analytics providers
• Suppliers or manufacturers where needed for warranty, product support or direct supply
• Government, regulatory or law enforcement bodies where required by law

Some service providers, including Shopify and payment or analytics providers, may store or process information outside Australia.

We do not sell your personal information.

Cookies And Website Tracking

Our website may use cookies and similar tools to help the website work properly, understand website traffic, improve customer experience, and support advertising or marketing.

You can block cookies in your browser settings, but some parts of the website may not work properly.

Keeping Information Secure

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

No online system is completely secure, but we use reasonable safeguards and rely on reputable service providers such as Shopify and secure payment processors.

Accessing Or Correcting Your Information

You can contact us if you want to access, update or correct personal information we hold about you.

We may need to verify your identity before providing access or making changes.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.